1. Introduction
Welcome to TrexOfficial.com (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website TrexOfficial.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
By accessing the Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
2. Information We Collect
Personal Data
We may collect personally identifiable information, such as your name, shipping address, email address, phone number, and billing information, when you interact with the Site. Specifically, we collect information when you:
- Register for an account
- Place an order for our IPTV services
- Contact us via our contact forms or support channels
- Subscribe to our newsletters
Non-Personal Data
We may also collect non-personal information that does not directly identify you, such as your IP address, browser type, device type, and usage data. This information is used to enhance your experience on the Site.
3. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: We use your personal data to process your orders, provide customer support, and deliver our IPTV services.
- To Improve Our Site: We analyze non-personal data to improve the functionality and content of our Site.
- To Communicate with You: We use your contact information to send you updates, promotional materials, and important notices about your account.
- To Ensure Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
4. Sharing Your Information
We do not sell, rent, or share your personal data with third parties except as described in this Privacy Policy. We may share your information with:
- Service Providers: We may share your information with third-party vendors who assist us with order processing, payment processing, email communications, and other essential services.
- Legal Authorities: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
- Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device that help us understand how you interact with our Site.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Site.
6. Data Security
We implement security measures to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
7. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Objection: You can object to our processing of your personal data for certain purposes.
To exercise these rights, please contact us at support@trexofficial.com.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information from our records.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Privacy Policy on this page. Your continued use of the Site after the changes take effect will constitute your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@trexofficial.com